Disaster Recovery and Business Continuity: Are you ready? ?

Why is Disaster Recovery important to Rental companies?? Disasters present an opportunity for rental companies to assist the survivors quickly and efficiently with reconstruction efforts.? Most small and even mid-sized companies assume that they?ll be able to resume operations by simply calling their staff in, and having them get to work. What happens when your team can?t make it in to work due to personal emergencies, or lack of transportation?

Often, during regional disasters, power is disrupted for a prolonged period of time, resulting in eventual communications failures as cell towers go offline, and phone service is unavailable.? Clearly tribal knowledge is no longer enough to ensure a smooth transition to full operations once the immediate disaster has passed.

rentalresult offers a degree of insurance against disasters.? Being as it?s based on servers in multiple secure datacenters, you won?t have to worry about being able to coordinate, dispatch, and provide service to the customer with rentalresult cloud based solution.

Below are some topics to consider when developing your disaster recovery plan:

Written disaster recovery plan with continual updating

Designated hot site or cold site (unnecessary with rentalresult cloud solution)

Ability to recover data and systems (unnecessary with rentalresult cloud solution)

Processes for frequent backup of systems and data (unnecessary with rentalresult cloud solution)

Tests and drills of disaster procedures

Data and system backups stored offsite (unnecessary with rentalresult cloud solution)

Appointed disaster recovery committee and chairperson

Visibly listed emergency telephone numbers

Insurance

Procedures allowing effective communication

Updated system and operation documentation confirmation

Emergency procedures

Backup of key personnel positions

Hardware and software vendor list

Contractual agreements with external agencies/companies

To be effective the plan must be written, must be understandable, and must be accessible to those who need it when they need it. Because of the constant changes that occur in the modern business environment, a plan should be updated frequently to deal with new and existing threats as they develop.

In other words, this needs to be a living and breathing program, so to speak, that is audited and updated on a regular basis as changes are identified that could affect the personnel and/or area that has been devastated.

Patrick Stephens
Rental Industry Consultant

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